Your financial assistance is deposited directly into your bank account. You first need to bring your Guarantee Certificate to your financial institution.
If you have a loan and a bursary, payment is made on the first of each month. If the first day of a month falls on a Saturday, Sunday or statutory holiday, payment will be made on the next business day.
Your financial assistance will initially be paid as a loan. At the end of the academic year, the portion that corresponds to a bursary will be deducted from your loan debt through the loan-to-bursary conversion.
If you have a loan only, payment is made at the start of each term.
Use our Online Services to check your Financial Assistance Statement and find out the amounts of the payments planned during the year.
No payment received
If you did not receive the expected payment, check the following:
- The Payment date. If the payment to your financial institution has been authorized, you can see the date in the Assistance Award section in Online Services.
- Notices and File Update. You might have received a message stating why payments are suspended (a missing document, incomplete form, no received confirmation of academic information or financial resources, etc.). Check the Notices and File Update section in Online Services.
- The amount of your assessment in your file. Due to an assessment change, it is possible that no payment is due. Check the Full-time Assessment section in Online Services.
If the amount of assistance in a given month is less than $25, it will not be paid in the current month but added to the amount paid in the previous or next month, as the case may be.