Students
Updating your personal information
To provide your personal information |
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You must provide your personal information when you file your first application for financial assistance using one of our on-line forms. As soon as you have recorded your address in one of our on-line forms, that information will be automatically saved under the tab Your information of On-Line Access to Your File!
Note that after you have sent an initial on-line form, the only way to update your personal information is via On-Line Access to Your File!, under the Your information tab. Important! The information that you are updating under the tab Your information takes effect immediately. Remember that you are responsible for keeping your information up-to-date so that we are able to contact you at any time. |
To update your address |
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If you notice that your mailing address is inaccurate or has changed, you must inform us under the tab Your information of On-Line Access to Your File!
To do so, simply click on Change. You will be transferred to a search engine for addresses. You will be asked to provide your civic number, postal code and apartment number, if applicable. Afterward, simply click on Search at the bottom of the screen. |
If you cannot find your address |
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Click on the button Enter Address at the bottom of the screen.
Important! If you stop or resume living with your parents at their residence after you have filed an application under the Loans and Bursaries Program for the current award year, you must also inform us of that change in your situation by filling out the print form Declaration of Change - Student, which you can obtain by clicking on Print forms under the Items of Interest section.
Mail it to the following address:
Service de la gestion des dossiers Aide financière aux études 1035, rue De La Chevrotière Québec (Québec) G1R 5A5
We wish to remind you that you must inform us of any change in your situation that occurs over the course of the year and that could affect the amount of assistance awarded to you. |
To provide or update your telephone number |
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You must update your telephone number under the tab Your information of On-Line Access to Your File! You can enter one or more telephone numbers or change an existing number. Simply click on the Enter or Change button and enter your number and extension, if applicable. For each number entered, you must specify the related category. You are not required to provide a number for each category. |
To provide an e-mail address |
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You are not required to provide an e-mail address. However, if you provide an e-mail address, be sure that it is valid. Also be sure to enter the same e-mail address in both fields reserved for that purpose, then click on Save. Afterward, you can update your e-mail address at any time. |
How can you ensure that you receive all our messages? |
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Remember to notify us of any change in your e-mail address so that it is always possible for us to reach you.
Important! To ensure that your mail filter does not block our e-mails, be sure to add our e-mail address (afe@mels.gouv.qc.ca) to your list of approved senders (Contacts). |
Advantages of providing an e-mail address |
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Once you have provided an e-mail address, Aide financière aux études will contact you by e-mail. Providing an e-mail address is a fast and easy way to stay abreast of developments in your file. Instead of receiving a notice from Aide financière aux études by mail, you will receive an e-mail asking you to consult On-Line Access to Your File!
You will receive an acknowledgement of receipt by e-mail confirming that Aide financière aux études has received your form.
Note that you will no longer receive certain documents by regular mail, including the Financial Assistance Statement. However, you will receive an e-mail each time there is a development in your file. |
If you stop or resume living with your parents at their residence
Step 1 |
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You must first specify your new address under the tab Your information of On-Line Access to Your File!
To do so, simply click on Change. You will be transferred to a search engine for addresses. You will be asked to provide your civic number, postal code and apartment number, if applicable. Afterward, simply click on Search at the bottom of the screen. |
Step 2 |
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Subsequently, you must also inform us of that change in your situation by filling out the print form Declaration of Change - Student, which you can obtain by clicking on Print forms under the Items of Interest section.
Mail it to the following address:
Service de la gestion des dossiers Aide financière aux études 1035, rue De La Chevrotière Québec (Québec) G1R 5A5
We wish to remind you that you must inform us of any change in your situation that occurs over the course of the year and that could affect the amount of assistance awarded to you. |
Father, mother or sponsor
Updating Your Information
Loans and Bursaries Program
If you are required to file a declaration because your child or a person you are sponsoring filed an application for financial assistance under the Loans and Bursaries Program, you must, among other things, provide your home address using one of the following forms:
If you are the mother or female sponsor, you must provide the form Declaration of Mother - Loans and Bursaries Program (
180 ko).
If you are the father or male sponsor, you must provide the form Declaration of Father - Loans and Bursaries Program (
182 ko).
Important! The Declaration of Mother and Declaration of Father forms are both required if the student’s parents are living together. However, if the parents are no longer living together, only one parent is required to fill out a form, that is, the parent with whom the student currently lives or last lived.
Loans Program for Part-Time Studies
If your child or the person you are sponsoring has filed an application under the Loans Program for Part-Time Studies, you must, among other things, provide your home address using the form Part-Time Studies – Student's Parents or Sponsor - Schedule 2 (
144 ko).
Spouse
Updating Your Information
Loans and Bursaries Program
If you are required to file a declaration because your spouse filed an application for financial assistance under the Loans and Bursaries Program, you must, among other things, provide your home address using the form Declaration of Spouse - Loans and Bursaries Program (
110 ko).
Loans Program for Part-Time Studies
If your spouse filed an application for financial assistance under the Loans Program for Part-Time Studies, you must instead fill out the form Part-Time Studies – Student's Spouse- Schedule 1 (
121 ko).
Protection of your personal information