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Deferred Payment Plan

Monday to Friday: 8:30 a.m. to noon and 1 p.m. to 4:30 p.m.

Québec City area: 418 646-5100
Toll-free elsewhere in Canada and the USA: 1 866 615-5100

Frequently asked questions

Do I need to repay my student loan debt if I am experiencing financial difficulties?

Start by contacting your financial institution’s student loan centre, whose agents are in the best position to advise you on your options in the light of your financial difficulties.

A support measure does exist for people experiencing a precarious financial situation. Go to the Deferred Payment Plan page to learn about eligibility criteria and how to apply.

How can I sign up for the Deferred Payment Plan?

In order to qualify for the Deferred Payment Plan, you must meet the eligibility conditions and submit an application. 

The form is available through Online Services

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